60-Day Money-Back Guarantee & Refund Policy
Once your OptiPlax order is delivered, you have 60 days to try the product risk-free and see how it works for you. We hope you enjoy the benefits and join the many satisfied customers who have shared positive results.
If you are not fully satisfied for any reason, you may request a full refund within the 60-day period.
For best results, we recommend using OptiPlax consistently for up to 3 months, as regular daily use allows enough time to notice meaningful improvements. However, this is only a recommendation and not required to request a refund.
How to Request a Refund
Step 1: Check Eligibility
Make sure your refund request is submitted within 60 days from the delivery date. You can confirm this by checking your tracking number on the shipping carrier’s website.
Step 2: Contact Customer Support
Email our support team at 📧 contact@optiplax-product.com
Please include “Refund Request” in the subject line and briefly explain that you are not satisfied with the product.
Step 3: Return the Product
Send back all bottles (empty or unopened) to the address below.
Include a note with your full name, email address, and order ID (if available) to help us process your refund faster.
Please note that return shipping costs are not covered.
Return Address:
285 Northeast Ave,
Tallmadge, OH 44278,
United States
Step 4: Refund Processing
Once we receive your return, your refund will be processed within a few days. After approval, you will receive a confirmation email. Depending on your bank or card provider, it may take 5–10 business days for the refund to appear on your statement
How to Contact Us
Product Email Support:
📧 contact@optiplax-product.com
All emails are handled by our friendly and knowledgeable customer support team, and we aim to respond as quickly as possible.
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